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Q. Title

Cancellation due to extreme rain conditions

Nata...
Open

Cancellation due to extreme rain conditions

Date :
2023-05-04 06:14:26
Name :
Nata...
Hi, I booked eastern tour for today, may 4th but I just received an alert that due to heavy rain there is a danger of landslides and flooding. I don´t feel safe going on a tour today. Can I cancel for a refund?
Date :
2023-05-04 07:30:34
Staff :
Alice
Hello .

We understand your concern.
However, our tour is operates normally even in rainy weather.
Alternative courses are in progress.
For these reasons, refund is not possible due to the regulations.
Please understand this part.

Thank you.



  • No
  • Title
  • Name
  • Date
  • Staff
  • Reply
  • No : 10620 
  • Title : Pick-up at Lotte Duty Free and Drop-off at Urban I 
  • Name : Eri... 
  • Date : 2024-04-14 02:38 
  • Staff : Amin 
  • Reply : 04-14 04:28 
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  • Name : Manuel ... 
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  • Staff : Amin 
  • Reply : 04-13 12:49 
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  • Title : Balance payment  
  • Name : Pat Scher... 
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  • Staff : Suji 
  • Reply : 03-25 07:50 
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  • Title : Pick up at Yeha Guesthouse instead of airport 
  • Name : Ai... 
  • Date : 2024-03-17 23:27 
  • Staff : Linda 
  • Reply : 03-18 07:14 
  • No : 10616 
  • Title : Request for Quotation 
  • Name : Huit... 
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  • Staff : Suji 
  • Reply : 03-18 00:09 
  • No : 10615 
  • Title : Can you drop us off at the airport 
  • Name : JOA... 
  • Date : 2024-02-25 16:39 
  • Staff : Linda 
  • Reply : 02-25 18:03 
  • No : 10614 
  • Title : departure enquiry 
  • Name : Mud... 
  • Date : 2024-02-25 16:06 
  • Staff : Linda 
  • Reply : 02-25 18:01 
  • No : 10613 
  • Title : ARE THERE PICK UP SERVICES AVAILABLE? 
  • Name : JOA... 
  • Date : 2024-02-25 15:38 
  • Staff : Linda 
  • Reply : 02-25 15:47 
  • No : 10612 
  • Title : Multiple Tours and Drop-off 
  • Name : Grac... 
  • Date : 2024-02-20 02:20 
  • Staff : Linda 
  • Reply : 02-20 10:57 
  • No : 10611 
  • Title : Enquiry 
  • Name : Kee... 
  • Date : 2024-02-13 16:35 
  • Staff : Linda 
  • Reply : 02-13 16:42 
  • No : 10610 
  • Title : Payment 
  • Name : Kri... 
  • Date : 2024-02-05 04:02 
  • Staff : Linda 
  • Reply : 02-05 07:17 
  • No : 10609 
  • Title : Drop off location 
  • Name : Kitty... 
  • Date : 2024-01-19 12:53 
  • Staff : Linda 
  • Reply : 01-19 13:04 
  • No : 10608 
  • Title : Making Payment for Deposit 
  • Name : On Xian... 
  • Date : 2024-01-05 13:49 
  • Staff : Linda 
  • Reply : 01-05 13:59 
  • No : 10607 
  • Title : Remaining Balance 
  • Name : Cor... 
  • Date : 2023-12-29 23:43 
  • Staff : Amin 
  • Reply : 12-30 04:33 
  • No : 10606 
  • Title : Drop Off Location 
  • Name : Cor... 
  • Date : 2023-12-29 20:45 
  • Staff : Linda 
  • Reply : 12-29 21:00 
  • No : 10605 
  • Title : Drop off at Last Stop 
  • Name : Petr... 
  • Date : 2023-12-28 01:22 
  • Staff : Amin 
  • Reply : 12-28 11:44 
  • No : 10604 
  • Title : Questions on multiple tours and hotel list 
  • Name : James C... 
  • Date : 2023-12-21 07:36 
  • Staff : Linda 
  • Reply : 12-21 11:17 
  • No : 10602 
  • Title : Payment 
  • Name : CHONG Yue... 
  • Date : 2023-12-19 13:26 
  • Staff : Amin 
  • Reply : 12-19 14:08 
  • No : 10601 
  • Title : Halal meal option for Jeju Eastern Tour 
  • Name : Vel... 
  • Date : 2023-12-16 05:44 
  • Staff : Linda 
  • Reply : 12-16 08:29 
  • No : 10600 
  • Title : Cancel Booking 23KK268505566 
  • Name : Ko... 
  • Date : 2023-12-08 13:33 
  • Staff : Linda 
  • Reply : 12-08 13:42 
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